Queensland XR Hub Cookie Policy
Effective date: 10 March 2026
Last updated: 10 March 2026
What are cookies?
This Cookie Policy explains what cookies are, how we use them, the types of cookies we use (i.e. the information we collect using cookies and how that information is used), and how to manage your cookie settings.
Cookies are small text files used to store small pieces of information. They are stored on your device when a website loads in your browser. These cookies help ensure that the website functions properly, enhance security, provide a better user experience, and analyse performance to identify what works and where improvements are needed.
How do we use cookies?
Like most online services, our website uses both first-party and third-party cookies for various purposes. First-party cookies are primarily necessary for the website to function properly and do not collect any personally identifiable data.
The third-party cookies used on our website primarily help us understand how the website performs, track how you interact with it, keep our services secure, deliver relevant advertisements, and enhance your overall user experience while improving the speed of your future interactions with our website.
Types of cookies we use
Necessary
Necessary cookies are crucial for the basic functions of the website and the website will not work in its intended way without them.
These cookies do not store any personally identifiable data.
| Cookie | Duration | Description |
| _GRECAPTCHA | 6 months | Security – Stores browsing device information to provide spam protection. |
| ss_cookieAllowed | 30 days | Remembers if a visitor agreed to placing analytics cookies on their browser if a site is restricting the placement of cookies |
| Ahoy_visitor | 2 Years | Essential cookie, set by MemberSpace to help identify a specific user across multiple devices. |
| _MemberSpace _platform_session | 1 year | Essential cookie, set by MemberSpace to allow users to be recognised within a website, keeping them logged into the site once they come back. |
| MemberSpace _test | session | Essential cookie, set by MemberSpace . As MemberSpace requires cookies to work, this test cookie is used to determine if cookies is enabled before loading the app. |
| backend_user_id | 1 year | Allows users to be recognised within MemberSpace ‘s backend, keeping them logged into the site once they come back. |
| safari_cookie_fix | Determined by Safari browser settings | Only set for the Safari browser when we detect that the Intelligent Tracking Prevention System (ITP) is not allowing us to set third-party cookies (such as the MemberSpace session cookie). Request sent to owner. |
| __stripe_mid | 1 year | Essential cookie for Stripe integration with MemberSpace . Stripe is used to make credit card payments in our application. Uses this cookie to remember who you are and process payments without storing any credit card information on our servers. |
| __stripe_sid | 1 hour | Essential cookie for Stripe integration with MemberSpace. Stripe is used to make credit card payments in our application. Uses this cookie to remember who you are and process payments without storing any credit card information on our servers. |
| __cf_bm | 1 hour | This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. |
| cookieyesID | 1 year | CookieYes sets this cookie as a unique identifier for visitors according to their consent. |
| _cfuvid | session | Cloudflare sets this cookie to track users across sessions to optimise user experience by maintaining session consistency and providing personalised services |
| cky-consent | 1 year | CookieYes sets the cookie to remember the user’s consent settings so that the website recognises them the next time they visit. |
| m | 1 year 1 month 4 days | Stripe sets this cookie for fraud prevention purposes. It identifies the device used to access the website, allowing the website to be formatted accordingly. |
| cky-action | 1 year | CookieYes sets this cookie to remember the action taken by the user. |
| rc::a | Never Expires | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
| rc::c | session | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
| cookieyes-necessary | 1 year | CookieYes sets this cookie to remember the consent of users for the use of cookies in the ‘Necessary’ category. |
| cookieyes-functional | 1 year | CookieYes sets this cookie to remember the user’s consent for using cookies in the ‘Functional’ category. |
| cookieyes-analytics | 1 year | CookieYes sets this cookie to remember the user’s consent for cookies in the ‘Analytics’ category. |
| cookieyes-performance | 1 year | CookieYes sets this cookie to remember the user’s consent for cookies in the ‘Performance’ category. |
| cookieyes-advertisement | 1 year | CookieYes sets this cookie to remember the consent of users for the use of cookies in the ‘Advertisement’ category. |
| cookieyes-other | 1 year | CookieYes sets this cookie to remember the consent of users for the use of cookies in the ‘Other’ category. |
| VISITOR_PRIVACY_METADATA | 6 months | YouTube sets this cookie to store the user’s cookie consent state for the current domain. |
Functional
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
| Cookie | Duration | Description |
| __cfduid | 1 month | Cookie associated with Cloudflare, used to speed up page load times. It helps Cloudflare detect malicious visitors to our customer’s websites and minimizes blocking legitimate users. It does not contain any user identification information |
| ytidb::LAST_RESULT_ENTRY_KEY | Never Expires | The cookie ytidb::LAST_RESULT_ENTRY_KEY is used by YouTube to store the last search result entry that was clicked by the user. This information is used to improve the user experience by providing more relevant search results in the future. |
| yt-remote-session-name | session | The yt-remote-session-name cookie is used by YouTube to store the user’s video player preferences using embedded YouTube video. |
| yt-remote-fast-check-period | session | The yt-remote-fast-check-period cookie is used by YouTube to store the user’s video player preferences for embedded YouTube videos. |
| yt-remote-session-app | session | The yt-remote-session-app cookie is used by YouTube to store user preferences and information about the interface of the embedded YouTube video player. |
| yt-remote-cast-available | session | The yt-remote-cast-available cookie is used to store the user’s preferences regarding whether casting is available on their YouTube video player. |
| yt-remote-cast-installed | session | The yt-remote-cast-installed cookie is used to store the user’s video player preferences using embedded YouTube video. |
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
| Cookie | Duration | Description |
| 1P_JAR | 1 month | Stores the date you first visited the website for analytic purposes. |
| NID | 6 months | Session – Stores user preference such as preferred language through a unique ID. |
| ss_cvr | 2 Years | Identifies unique visitors and tracks sessions on site. |
| ss_cvt | 30 minutes | Analytics – Identifies unique visitors and tracks sessions on site. |
| ss_cid | 2 years | Identifies unique visitors and tracks a visitor’s sessions on a site |
| ss_cpvisit | 2 years | Identifies unique visitors and tracks a visitor’s sessions on a site |
| ss_cvisit | 30 minutes | Identifies unique visitors and tracks a visitor’s sessions on a site |
| js_anonymous_id | 1 year | This helps us count how many people visit MemberSpace by tracking if you’ve visited before. |
| ajs_group_id | 1 year | This helps us count how many people visit MemberSpace by tracking if you’ve visited before. |
| ajs_user_id | 1 year | This helps us count how many people visit MemberSpace by tracking if you’ve visited before. |
| _ga | 2 years | Performance Cookie for Google Universal Analytics. Used to distinguish unique users by assigning a randomly generated number as a client identifier. |
| _ga_[property-ID] | 2 years | Performance cookie for Google Analytics |
| -gat_gtag_[Property-ID] | 1 minute | Performance cookie for Google Analytics used to limit requests (throttle request rate). |
Advertisement
Advertisement cookies are used to deliver visitors with customised advertisements based on the pages they visited before and analyse the effectiveness of the ad campaign.
| Cookie | Duration | Description |
| YSC | session | YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. |
| VISITOR_INFO1_LIVE | 6 months | A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. |
| yt-remote-device-id | Never Expires | YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. |
| yt-remote-connected-devices | Never Expires | YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. |
| __Secure-ROLLOUT_TOKEN | 6 months | YouTube sets this cookie to manage feature rollout and experimentation. It helps Google control which new features or interface changes are shown to users as part of testing and staged rollouts, ensuring consistent experience for a given user during an experiment. |
| __Secure-YNID | 6 months | Google cookie used to protect user security and prevent fraud, especially during the login process. |
Others
Other uncategorised cookies are those that are being analysed and have not been classified into a category as yet.
| Cookie | Duration | Description |
| __Secure-YEC | past | YouTube sets this cookie to stores the user’s video player preferences using embedded YouTube video |
| hmt_id | 1 month | Description is currently not available. |
| __cflb | 1 hour | This cookie is used by Cloudflare for load balancing. |
Manage cookie preferences
You can modify your cookie settings anytime by clicking Consent Preferences. This will allow you to revisit the cookie consent banner and update your preferences or withdraw your consent immediately.
Additionally, different browsers offer various methods to block and delete cookies used by websites. You can adjust your browser settings to block or delete cookies. Below are links to support documents on how to manage and delete cookies in major web browsers.
Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
If you are using a different web browser, please refer to its official support documentation.