Cookie Policy

QUEENSLAND XR HUB

 A copy of this policy can be downloaded as a PDF here.

 

1.   Basic Details and Definitions

1.1.      This Privacy Policy is version 1.0 and current as of 24 AUGUST 2021.

1.2.      This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.

We / Us / Our

1.3.      We are QUEENSLAND XR HUB Pty Ltd ACN 644 478 062 (“we”, “us”, or “our”).

Website / Site

1.4.      Our Website or site is: www.qldxrhub.com.

Service

1.5.      The Service is our business services, goods and the operation of the Website.

Cookies

1.6.      Cookies are small files stored on your device (computer or mobile device).  When you visit our website, we may collect information from you automatically through cookies or similar technology.  For more information, visit allaboutcookies.org.

2.   Tracking and Cookies Data

General

2.1.      We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

2.2.      Our Cookies use a pseudonymous unique identifier to track your session.

2.3.      Other tracking technologies are also used such as beacons, tags, pixels and scripts to collect and track information and to improve and analyse our Service.

Cookie Settings

2.4.      We do not offer customisable Website settings to modify your cookies.

2.5.      You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.  However, if you do not accept cookies, you may not be able to use some portions of our Service.

3.   Our Use of Cookies

Why We Use Cookies

3.1.      Our Company uses cookies in a range of ways to improve your experience on our website, including:

·     Understanding how you use our Website and Services

·     Analytics

·     Spam protection

3.2.      Please note that some of the cookies we use are necessary for the functionality of the website, using the website’s features and becoming a member.

Types of Cookies We Use

3.3.      We use third-party cookies from www.google.com on our website.  The cookies from www.google.com are labelled as such.

3.4.      We also use cookies from www.squarespace.com.  These cookies are stored locally on our website and are not shared with Squarespace.

3.5.      Cookies we do use are:

·     Session Cookies:  Used to operate our Service (remembering temporary information between pages)

·     Preference Cookies:  We use Preference Cookies to remember your preferences and various settings.

·     Security Cookies:  Used for authentication and security.

·     Marketing Cookies:  Used for tailoring marketing and advertising content.

·     Analytics Cookies:  Used to understand how you use our Website and Services.

3.6.      Our site also uses LocalStorage.  These are similar to Cookies, but they can only be read by your local device, rather than Cookies which retain data to be read by our servers/website.  LocalStorage is used to retain settings like if you dismiss an announcement bar or have already liked a page.  As this data is not read by us, it does not form part of the cookies or data we handle.

4.   What Cookies We Use

Table of Cookies

4.1.      Our Company uses the following cookies:

Name

Type

Purpose

Retention Period

1P_JAR

Third-Party

Source: www.google.com

Analytic - Stores the date you first visited the website for analytic purposes.

1 month

NID

Third-Party

Source: www.google.com 

Session - Stores user preference such as preferred language through a unique ID.

6 months

_GRECAPTCHA

Third-Party

Source: www.google.com 

Security - Stores browsing device information to provide spam protection.

6 months

crumb

Session

Security - Prevents cross-site request forgery.

When browsing session ends

 

Session

MemberSpace  session security

When browsing session ends

ss_cvr

Persistent

Analytics - Identifies unique visitors and tracks sessions on site.

2 years

ss_cvt

Persistent

Analytics - Identifies unique visitors and tracks sessions on site.

30 minutes

RecentRedirect

Persistent

Prevents redirect loops if a site has custom URL redirects. Redirect loops are bad for SEO.

30 minutes

ss_cookieAllowed

Persistent

Remembers if a visitor agreed to placing analytics cookies on their browser if a site is restricting the placement of cookies

30 days

Test

Session

Investigates if the browser supports cookies and prevents errors.

When browsing session ends

ss_cid

Persistent

Identifies unique visitors and tracks a visitor’s sessions on a site

2 years

ss_cpvisit

Persistent

Identifies unique visitors and tracks a visitor’s sessions on a site

2 years

ss_cvisit

Persistent

Identifies unique visitors and tracks a visitor’s sessions on a site

30 minutes

ss_cvr

Persistent

Identifies unique visitors and tracks a visitor’s sessions on a site

2 years

ss_cvt

Persistent

Identifies unique visitors and tracks a visitor’s sessions on a site

30 minutes

Ahoy_visitor

Persistent

Essential cookie, set by MemberSpace  to help identify a specific user across multiple devices. 

2 years

_MemberSpace  _platform_session

Persistent

Essential cookie, set by MemberSpace  to allow users to be recognized within a website, keeping them logged into the site once they come back.

1 year

MemberSpace _test

Session

Essential cookie, set by MemberSpace .  As MemberSpace  requires cookies to work, this test cookie is used to determine if cookies is enabled before loading the app.

When browsing session ends

backend_user_id

Persistent

Allows users to be recognized within MemberSpace 's backend, keeping them logged into the site once they come back.

1 year

safari_cookie_fix

Persistent

Only set for the Safari browser when we detect that the Intelligent Tracking Prevention System (ITP) is not allowing us to set third-party cookies (such as the MemberSpace  session cookie). Request sent to owner.

Safari determines when this cookie stops being valid depending on your settings.

__stripe_mid, __stripe_sid

Persistent

Essential cookie for Stripe integration with MemberSpace .  Stripe is used to make credit card payments in our application. Uses this cookie to remember who you are and process payments without storing any credit card information on our servers.

1 year

js_anonymous_id, ajs_group_id, ajs_user_id

Persistent

This helps us count how many people visit MemberSpace  by tracking if you've visited before.

1 year

_ga

Persistent

Performance Cookie for Google Universal Analytics. Used to distinguish unique users by assigning a randomly generated number as a client identifier.

2 years

__cfduid

Persistent

Cookie associated with Cloudflare, used to speed up page load times. It helps Cloudflare detect malicious visitors to our customer's websites and minimizes blocking legitimate users. It does not contain any user identification information.

1 month

_ga_[property-ID]

Persistent

Performance cookie for Google Analytics

2 years

-gat_gtag_[Property-ID]

Persistent

Performance cookie for Google Analytics used to limit requests (throttle request rate).

1 minute

More Information

1.1.      For more information on our privacy settings and contacting us to enquire about privacy, data or cookies issues, please see our Privacy Policy here.

1.2.      For more information about the www.google.com cookies, please visit https://policies.google.com/technologies/cookies.

1.3.      For more information about the cookies from www.squarespace.com, please visit https://support.squarespace.com/hc/en-us/articles/360001264507.

END OF POLICY

This policy has been prepared with our legal team at

Macpherson Kelley Lawyers.